Let’s talk
instruments

Product questions, order help, warranty claims or reprocessing advice — one team in Mississauga handles all of it. Send the form, or reach us directly.

Send us a message

Tell us what you need and we’ll come back to you by email or phone. Catalogue numbers and order numbers speed up the answer.

Thanks — your message is in. We’ll reply by email, usually from sales@hiteckmedical.com.
Warranty claims: include the catalogue number, invoice number and what happened. We reply with an RMA number — don’t ship anything without one. Warranty terms →

Who to ask

Three doors, one building. Whichever you pick, a person who knows the instruments answers.

Sales

Products, pricing and quotes — catalogue numbers, availability, kits and cassettes, pricing for your clinic.

Phone
877.899.1861 toll free

Orders

Orders, invoices and returns — order status, invoice copies, exchanges and the 30-day guarantee.

Phone
416.273.6887 direct

Warranty & care

RMA numbers, repairs and replacements, cleaning and sterilization questions.

Find us

Head office and warehouse in Mississauga, Ontario, and an address in Houston, Texas. We ship across Canada and the United States.

Canada · Head office

Mississauga, Ontario

2-4170 Sladeview Crescent
Mississauga, ON L5L 0A1
877.899.1861 · Mon – Fri, 9am – 5pm EST

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United States

Houston, Texas

1400 Broadfield Boulevard, Suite 200
Houston, TX 77084
877.899.1861 · sales@hiteckmedical.com

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HiTeck Medical Instruments · 2-4170 Sladeview Crescent, Mississauga, ON L5L 0A1, Canada · Warranty · Instructions for Use · Contact